Shipping policy

Shipping Range

We currently ship to the all over PAKISTAN

Shipment Schedule

• Orders will be processed within 4 business days. Once processed, the parcel will be sent to carriers.
• Tracking status may not be synced in real-time, as it will only be updated once the parcel arrives in the destination city (2 business days after order confirmation).
• The shipping time is up to multiple factors like the handling time of local postal services and other factors like customs clearance, bad weather, etc.
• Standard Delivery time: 3-8 business days

Transportation Fee

• countrywide FREE SHIPPING for orders  (default Logistics).
• Any questions, feel free to contact us, and we will get back to you on the first chance!

Wrong Information

• If you have left the wrong shipping address, name, or contact information, please get in touch with our customer service within 2 hours.
• Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
• Contact us at lensmartpk.online@gmail.com

Lost Parcel

• If your parcel is shown “Lost” or “Missing”, please contact our customer service.
• Contact us at lensmartpk.online@gmail.com

Asking for forgives for any inconvenience

The shipping time is up to multiple factors, like the destination city, customs, weather, and so on, which is hard to control. This is what we are working on all the time to make it better and improved.

Thank you all for your concern and support!